Refund Policy

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At Mindful Selves, we understand that unforeseen circumstances may arise, and we strive to offer a fair refund policy for our clients. Please review the following terms:

 

1. Cancellations Made 24 Hours in Advance: Clients can cancel or reschedule their appointment with no charge if done at least 24 hours before the scheduled session. A full refund will be provided, or the session can be rescheduled at no additional cost.

 

2. Cancellations Made Less Than 24 Hours in Advance: For cancellations made less than 24 hours before the appointment, a cancellation fee equivalent to 50% of the session cost will be charged. The remaining balance can be refunded or applied to a future session.

 

3. Missed Appointments: If a client misses a session without prior notice, the full session fee will be charged, and no refund will be issued.

 

4. Exceptional Circumstances: We recognize that emergencies can happen. In such cases, please contact us as soon as possible, and we will work with you to find a suitable solution, which may include rescheduling or a partial refund.

 

5. Technical Issues: If a session is disrupted due to technical difficulties on our end, we will offer a rescheduled session at no additional cost or a full refund.

 

For any refund requests or questions about our policy, please contact our support team at mindfulselves@gmail.com. We are committed to providing the best possible service and will do our utmost to accommodate your needs.